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Yes, we offer a guided onboarding for Factry Historian for a limited period and easy opt-out.

Yes, really! There are no artificial limits to tags or users in Factry software. Of course, the infrastructure on which the software is running should be able to support the load.

FactryOS integrates with various ERP systems, such as SAP, Dynamics 365 Finance and Operations, Monitor, Navision, QAD, LISA, etc. If you have another ERP system, we implement a new interface with it.

Factry Historian integrates with various systems for analytics & visualizations (Seeq, Grafana, Power BI) and data egress (MQTT forwarding, Parquet files). Have a look at our Integrations page.

Factry provides a ticketing helpdesk, phone support during CET business hours, and optional 24/7 premium support. Additionally, there’s detailed documentation, 24/7 monitoring of system and software health, and software updates.

Both are possible. Factry Historian and FactryOS can run practically anywhere with a Linux OS.

We have a built-in integration with Grafana via an official datasource plugin. You can browse asset hierarchies, trend time-series, overlay events, and build dashboards, all natively. Data is also accessible via REST API, MQTT, Parquet exports, or direct database connections, enabling integration with any BI/Analytics tool (e.g. PowerBI, Tableau, Python, Seeq).

Factry Historian connects to a wide range of industrial sources like PLCs, DCS or SCADA systems through standard protocols such as OPC‑UA, OPC-DA, Modbus TCP, and MQTT (JSON/SparkplugB), and integrates with virtually anything through its open API. Whatever systems you use, Factry makes it easy to collect and centralize your data on your terms. Have a look at our Integrations page.